ADVISORY
Orlando · Florida · Global Boutique Consulting Practice

Insider
Intelligence
For Extraordinary
Experiences.

A boutique consulting practice for tour operators, hospitality teams, theme park owners and designers who need expert-level guidance on experience design, guide training, and destination strategy. We bring the insider knowledge. You deliver the results.

Book a Discovery Call Explore the practice
What We Do

Three Core
Advisory Pillars

Each pillar can be engaged independently or as part of a broader consulting program.

01 Training

Tour Guide and Hospitality Training

We develop and deliver training programs that turn good guides into exceptional ones and hospitality staff into genuine brand ambassadors. Built on years of operational leadership running world-class guest experiences in one of the most competitive tourism markets on earth.

  • Tour guide performance coaching
  • Guest experience standards development
  • Customer service training for hospitality teams
  • Storytelling and narrative technique
  • Handling high-expectation VIP guests
02 Design

Experience Design and Program Development

We architect experiences that move people, from corporate retreats and incentive programs to executive entertainment and employee recognition. The process starts with your objectives and ends with a program your people will talk about long after it is over.

  • Corporate event and retreat design
  • Incentive travel program development
  • Executive and client VIP experiences
  • Employee recognition and culture programs
  • Conference and destination activations
03 Advisory

Destination Intelligence and Strategic Advisory

Insider knowledge translated into strategic advantage. Whether you are launching a hospitality program, relocating leadership, or navigating the full complexity of Orlando's theme park landscape, we provide the intelligence that turns good intentions into exceptional outcomes.

  • Theme park strategy and access planning
  • Destination intelligence briefings
  • Luxury travel program consulting
  • Executive relocation and orientation
  • Ongoing hospitality retainer advisory
Theme Park Expertise

Every Orlando park.
Inside and out.

We hold deep operational, experiential, and strategic expertise across the full Orlando theme park portfolio. From opening day launches to behind-the-scenes access, when your group or VIP client walks through those gates, every moment is maximised.

This is not trip planning. It is destination intelligence built from years of working inside the world's most visited destination.

Epic Universe
Universal's newest destination, deep launch expertise and world-by-world strategy
Walt Disney World
All four parks, Disney Springs, and full resort strategy
Universal Studios Florida
Studios, Islands of Adventure, Volcano Bay
SeaWorld Orlando
Full park expertise
Kennedy Space Center
Executive tours, STEM programs, corporate events
International Destinations
Global destination advisory and luxury travel consulting

The people who expect the best
deserve advisors who know it.

Who We Work With

Built for the
People Who Decide.

If experience quality sits on your desk, this practice was built for you.

01
Tour Operators
Operators looking to elevate guide performance, sharpen guest experience standards, and build programs that earn loyal, repeat clients.
02
Hospitality Teams
Hotels, resorts, and hospitality groups seeking to raise service standards, train front-line teams, and design memorable guest journeys from arrival to departure.
03
Theme Park Owners and Operators
Parks and attractions that need expert outside perspective on guide quality, guest flow, storytelling, and experience design at every touchpoint.
04
Experience Designers and Developers
Creative and development teams building new attractions, immersive environments, or destination concepts who need deep operational and guest experience insight built in from the start.
05
Corporate Event and Incentive Teams
Planning retreats, VIP client programs, and employee recognition experiences in Orlando and beyond, where execution and access matter.
06
Destination Management Organizations
CVBs and DMOs seeking advisory support on product development, guide training standards, and elevating the quality of visitor experiences in their destination.
Experience 25+ Years delivering world-renowned VIP travel and guest experiences for the most discerning clients on the planet.
Contact [email protected] Reach out directly to start a conversation.
Start the Conversation

Reserve Your
Consultation.

Every engagement begins with a conversation. Choose the format that fits your need.

Complimentary
Discovery Call
15 minutes
Free
No commitment required
A brief, focused call to understand your situation, discuss fit, and determine the right next step. No agenda, just a real conversation.
Most Popular
Advisory Session
2 hours
$500
$250 per hour
A focused working session on a specific challenge, experience design, guide training, park programming, or destination strategy. Actionable from the first minute.
Half-Day Intensive
Deep Dive
5 hours
$1,500
Includes written summary
Comprehensive strategy work for complex programs, training frameworks, or multi-destination planning. Written deliverable included. Best for teams with real scope.
Ongoing
Retainer Program
Ongoing access
Custom
By arrangement
Sustained advisory for organizations with recurring hospitality, training, or destination experience needs. Scope and terms discussed after discovery call.
Schedule a Discovery Call You will be directed to Calendly. Choose a time that works for you.